Cancellation Policy

This is a professional service. Time, preparation, and availability are reserved exclusively for each client.

Cancellations and rescheduling

• More than 24 hours before the session
  Full reschedule or full credit.

• Between 12 and 24 hours before the session
  50% of the session fee is charged.

• Less than 12 hours before the session
  The session is fully charged.

• No-shows
  The session is considered completed and non-refundable.

Repeated cancellations

• Three consecutive cancellations result in a charge equivalent to one full session, regardless of notice.

How to cancel

• All cancellations must be communicated by email.

• Informal messages or late notices are not considered valid cancellations.

Exceptional situations

• Real emergencies may be reviewed on a case-by-case basis.

• Flexibility is discretionary, not guaranteed.

This policy exists to protect the quality, consistency, and seriousness of the work we do together.